Intuity voicemail pro user guide describes how to access your mailbox, greetings, mailing lists and mailbox controls. Contact your system administrator to find out if this is the correct. Using a voicemail pro ip office mode mailbox page 2 ip office 156011 issue 9b 10 july 2014. Changes and corrections to the information in this document may be incorporated in future releases. Pnnnnnn is the voicemail pro s callback feature, which is different from outcalling. Setting up voicemail failover on a linux based voicemail pro, is pretty straightforward. Documentation means information published by avaya in varying mediums which. Mailbox controls dss keys, your system administrator can also assign these functions to dss keys. This guide is for ip office ip office mailbox mode. Just like setting up an scn trunk, pointing to each ipo, you need to point the voicemail pro s to each other.
Avaya ip office voicemail pro provides more advanced voice processing functionality for contact centers. In the logging level boxes, select the level to use for each of the ims services. Zero6, i wanted to double check, are you using an ip office server edition voicemail pro, or a windows server voicemail pro. Voicemail pro installation and maintenance guide page 4 voicemail pro installation and maintenance guide 15601063 issue 15b 31 may 2006 ip office. E129 sip deskphone user guide e169 ip media station user guide j100 telephone user guide j129 telephone user guide m7100 telephone user guide. Contact your system administrator to find out if anything has been customized to make your mailbox work. The labels for these are displayed in the main display and can be controlled by the adjacent buttons.
Further information is also included in the guides for each phone type supported by ip office. Avaya voicemail pro quick reference guide curate bee. Virtual machines deploying avaya ip office servers voicemail pro administration voicemail pro deployment voicemail pro example exercises. Further information can be found in the ip office platform 10. Voicemail pro this voicemail program requires an ip office licence key to run. Embedded voicemail user guide ip office mode page 4 ip office 15604067 issue 12f 19 august 20 embedded voicemail user guide ip office mode page 5. Avaya ip office voicemail pro quick reference guide. You will hear the main voicemail menu for that user. The system administrator can change these if necessary. A tutorial on setting up a ip office basic version phone system to email voice mails to your email address. Maybe you have knowledge that, people have search hundreds times for their favorite. It builds on the features and facilities offered by voicemail lite and can be tailored to meet the individual needs of a business. Embedded voicemail user guide how to use embedded voicemail, including accessing your mailbox, greetings and mailbox controls. Ip office intuity voicemail quick reference user guide here is a quick summary of the commonly used options that are available once you have logged into your mailbox from your own extension, or remotely.
Page 2 while reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, avaya inc. Dial 123 on any extension and you will be given the time according to the voicemail pro server. Voicemail pro mailbox setup 1 to setup your voicemail pro mailbox for the first time dial 17 the system will prompt welcome to ip office, for help at anytime press h. Voicemail pro mailbox user guide intuity mode using avaya microsoft lync. Avaya is not responsible for the contents or reliability of any linked. Further information can be found in the ip office 11. Voicemail pro mailbox user guide intuity mode using avaya microsoft l. System overview this section describes the main aspects of ip office systems and installation related topics. E169 ip media station user guide j100 telephone user guide. Thank you for downloading avaya voicemail pro quick reference guide.
Avaya ip office voicemail pro manuals manuals and user guides for avaya ip office voicemail pro. This is the user name set in the ip office and used by voicemail pro. Voicemail pro call flows allow far more than just guiding a user to the group or extension they require. Avaya grants end user a license within the scope of the license types. With server edition, we only have 2 options for voicemail pro, centralized and backup.
It allows the user to make, answer and control audio and video calls from their pc. Dial the voicemail extension number, by default 101. Avaya ip office voicemail pro quick reference guide activity menu. Installing and maintaining the ip office application server. Installation and maintenance manual, installation manual. Voicemail pro page 3 ip office 15601063 issue 20b 11 july 2008 contents contents 1. Actions the voicemail pro server on a central ip office system can be used to provide voicemail services for remote ip office systems. Avaya ip office installation and programming certified.
Turn voicemail on causes calls to go to voicemail when you are busy or dont answer or the extension to which you forward your calls doesnt answer. Voicemail pro mailbox in intuity mode user guide ip office mode embedded voicemail mailbox user guide ip office mode avaya communicator for web. Avaya voicemail user manual pdf download manualslib. Virtual machines deploying avaya ip office servers voicemail pro administration voicemail pro deployment.
Configuration walkthrough and demo of ums web voicemail web access for ip office voicemail pro. Voicemail embedded voicemail deploying embedded voicemail platform 9. Avaya ip office voicemail user manual pdf download manualslib. The brilliance of the avaya ip office voicemail pro is the ability to construct call flows from a series of different building blocks or modules. Voicemail pro can be customized for individual users and groups to provide different options. Uploading wav file to avaya server edition voice mail pro. Ip office essential edition ideal telecommunications. If the system responds with a set of options, your voicemail server is embedded voicemail. To record the message by phone, the user should login into their voicemail box from their handset. How to configure simple greeting on voicemail pro and avaya ip office 500. Each server type can operate in either of two modes, referred to as ip office. The properties of the specific tab were set as shown. If the system doesnt respond then your voicemail server is embedded voicemail. Scaling from 2 to 30 simultaneous calls, voicemail pro can handle the messaging requirements of small.
Ip office installation installation manual page 10 ip office 3. Using voicemail pro in ip office mode avaya support. End user agrees to indemnify and hold harmless avaya, avayas. Avaya ip office user manual pdf download manualslib. Ip office mode mailbox user guide page 7 ip office 156011 issue 9 23 may 2006 ip office mode mailbox user guide logging in to your mailbox from a different location. Specifying the name of the host server pc for ims 1. Save and send the configuration to the ip office 3. Voicemail pro administration ip office knowledgebase. It is useable by users configured for onex portal for ip office.
W e then saved and made live the new voicemail pro call flow. The date and time is part of the folder name for the backup. The incoming call route must be set up with the destination as voicemail, eg. Page 1 ip office ip office mailbox mode user guide 156011 issue 11a 06 july 2009. End user agrees to indemnify and hold harmless avaya, avayas agents. The application requires various licenses entered into the ip office configuration to control the features it offers and the number of simultaneous connections 40. Read the ip office intuity mode mailbox user guide where outcalling is 6 after accessing the mailbox. The system can be configured to support either intuity emulation mailbox operation or ip office mode mailbox operation. If the system responds with a set of scan options, your voicemail server is a voicemail pro. So it is important that you use the correct ip office mailbox guide. Avaya ip office platform embedded voicemail user guide ip office mode page 3 ip office platform 15604067 issue 15c 20 may 2016 comments on this document. Ip office 9508 telephone quick guide haverford college. Ip office intuity voicemail quick reference user guide. How do i record an auto attendant greeting in ip office.
These building blocks allow automation over tasks like answer a call, listen for tonedialed digits, make a call etc. Avaya ip office voicemail pro installation and maintenance manual. Press 1 to record press 2 to get messages press 3 for personal greetings press 5 for personal options press 6 for outcalling press 7 to scan messages press 8 to transfer press 9 to wait press 6 for directory press 7 to relogin general tips. In the ip office voicemail pro window, click the system settings tab. Nov 20, 2015 you can select the backup location before starting the backup. Avaya ip office voicemail pro preferred edition overfiew. Ip office web client this is a webrtc client supported in a browser. An installation package for the voicemail pro client is included on the ip office application server server. Administering ip office voicemail pro ip office knowledgebase. Always buy from an authorized avaya business partner and make sure your installation and or service is done by a certified technician we have an avaya certified solutions specialist acss sme on staff who can help with your ip office installation programming service support training and maintenance. Voice mail pro can be customized for individual users and groups to provide different options. Media manager allows those recordings to be redirected to a separate store where details of each recording. This document covers regular mailbox operations on a ip office system using a voicemail pro server running in intuity.
Avaya ip office maintenance manual pdf download manualslib. The user has vm pro not embedded apeffect mailbox greetings are basic operation, if you are unsure on how to do this is suggest you try the following. Ip office mode mailbox user guide page 7 ip office 156011 issue 9. Avaya ip office voicemail user manual pdf download. The phone supports 24 programmable call appearancefeature buttons. Voicemail pro can be customized for individual users and groups to. Avaya ip office user guides avaya ip office support. End user may install and use each copy or an instance of the. This voicemail service provides greater capacity and call handling customisability over the embedded voicemail. Administering avaya ip office platform voicemail pro page 3 ip office platform 9. Ip office basic version voicemail to email youtube. From logging into your mailbox and logging in remotely, to listening to messages and forwarding a message, this free avaya ip office 9. I made sure that the user is set up for remote access have a voicemail password. Check that the size on disk is within the capacity of the usb memory key.
Jul 31, 2015 in voicemail pro, a new module was added and named page. Using my computer, locate the previous manual backup. The modular messaging and voicemail pro options provide a tty user interface that is. Avaya ip office voicemail pro user guide intuity mode avaya ip office vm pro user guide ip office mode avaya ip office ums imap voicemail user guide. End user may install and use each copy or an instance of the software on one server or on multiple servers provided. I have a customer who wants to remotely access their voicemail.
We have 2 avaya ip office voicemail pro manuals available for free pdf download. Migrate windows voicemail pro to linux ip office assistance. Media manager voicemail pro can be used for manual and automatic call recording. Documentation means information published by avaya in varying mediums which may. Page 19 accessing voicemail from an external location if users wish to access their voicemail messages when away from the office an incoming call route can be used for this facility. If its a server edition then you will be using sftp to transfer the files, if its a windows server then they are at c. Embedded voicemail this user guide is for embedded voicemail provided by an ip office essential edition system. Centralized voicemail pro requires small community networking. Jun 27, 2020 this easytouse guide covers regular mailbox operations on a ip office system using a voicemail pro server running in intuity emulation mode. Enter the ip address of the pc on which the voicemail server is running. Press 7 to access system administration option menu.
Voicemail pro page 4 ip office 15601063 issue 20b 11 july 2008 4. Avaya ip office voicemail pro avaya ip office business. Ip office mode mailbox user issue 8c, 25th january 2005. Page 1 ip office voicemail pro installation and maintenance guide 15601063 issue 15b 31 may 2006. Ip office mode mailbox user guide badger communications. Page 1 ip office ip office mailbox mode user guide 156011 issue 11a 06 july 2009 page 2 while reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, avaya inc. End user agree to indemnify and hold harmless avaya, avayas agents. Change number of rings before going to voicemail avaya. If otherwise, your system is probably running in ip office mode. How to configure ip office 500 voicemail pro simple greeting. They have an ip office ip office mode, and in the documentation i was looking at it said that you need to press 8 when the greeting is playing.
Voice mail pro and microsoft office 365 email sending. Ip office issue 01a 21022011 ip office 9508 telephone quick guide your 9508 telephone the ip office supports the 9408 and 9508 telephones. Office site to access voicemail, the user gets a busy tone or voicemail is just unobtainable. Intuity mailbox user guide page 5 ip office 15601 issue 9 31 may 2006 ip office intuity mode mailbox about this guide this guide describes how to use the options for managing an ip office mailbox that is running in intuity mode rather than ip office mode. The user guide for the telephony device on your desk should be available from your system administrator.
The ip office supports 2 different types of voicemail server. Ipofficeinfo avaya ip office information, links and. I n manager we received the ip office configuration and created a new short code. Avaya ip office voicemail pro unified messaging service.
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